Effective date: October 4, 2026
This Privacy Policy explains how The Best Cleaning, LLC ("we", "us", "our") collects, uses, and protects your information when you use the CleanSaver website at cleansavertx.com and the CleanSaver mobile app (together, the "Service").
1. Information we collect
- Information you give us: name, email address, phone number, service address, and details about the home services you request or offer.
- Account information: login credentials and profile details if you create an account.
- Communications: messages you send to us or to service providers through the Service.
- Payment information: if you make a payment, it is processed by a third-party payment processor. We do not store full card numbers.
- Technical information: device type, browser, IP address, and basic usage data needed to operate and secure the Service.
2. How we use your information
- To connect customers with home service professionals and schedule services.
- To create and manage your account.
- To send confirmations, reminders, and service-related messages by email or SMS.
- To process payments.
- To provide customer support and improve the Service.
- To prevent fraud and keep the Service secure.
3. How we share your information
We do not sell your personal information. We share it only:
- With the service professional or customer involved in a booking, as needed to complete the service.
- With service providers that help us run the Service (such as hosting, database, messaging, and payment providers), who may use it only on our behalf.
- When required by law or to protect the rights and safety of our users and our business.
4. Data retention
We keep your information while your account is active or as needed to provide the Service, and as required for legal, tax, or accounting purposes. You can ask us to delete it at any time (see section 6).
5. Security
We use reasonable technical and organizational measures, including encrypted connections (HTTPS), to protect your information. No method of transmission or storage is 100% secure.
6. Your choices and rights
- You can access, update, or correct your information by contacting us.
- You can request deletion of your account and personal data by emailing us at the address below. We will respond within 30 days.
- You can opt out of marketing messages at any time. For SMS, reply STOP.
7. Children's privacy
The Service is not intended for children under 13, and we do not knowingly collect information from them.
8. Changes to this policy
We may update this policy from time to time. We will post the new version on this page with a new effective date.
9. Contact us
The Best Cleaning, LLC
Email: thebestcleaning78@gmail.com
Phone: (806) 620-1613